TERMS & CONDITIONS
Terms of sale.
Craieboutique.com (hereinafter referred to as "The Website") is published by the Company S.A.R.L. Geometry with a capital of 10 000 euros, whose registered head office is in Vieille-Toulouse (31320) - 4 rue des Tilleuls, registered with the RCS of Toulouse under the number 752 135 020, n ° of intra-community VAT FR93 752135020 (hereinafter referred to as "Craie" or "the Company").
The general terms of sale detailed below apply to all orders placed with the company Geometrie SARL for all items and services offered on the Website Craieboutique.com. They are permanently accessible on the website.
Craie reserves the right to adapt or modify at any time, the version of the general terms of sale applicable to any transaction being the one appearing online on the Website www.craieboutique.com at the time of the order. Consequently, placing an order implies full and unreserved acceptance of these conditions.
When recording the personal data of the Customer, he must ensure the accuracy and completeness of the data it provides. In case of error in the address of the recipient, Craie can not be held responsible for the impossibility of delivering the product.
The products offered for sale are those described on the Website on the day of consultation by the user, within the limits of available stocks. Craie takes the greatest care in the presentation and description of these products to best satisfy the information of the Customer. However, it is possible that non-substantial errors may appear on the Website, which the Customer acknowledges and accepts.
In case of non-compliance of the delivered product with respect to its description on the Website, the Customer may either exercise his right of retraction or implement the guarantee of conformity of Craie which will proceed, if necessary, either to an exchange or a refund of the price (in whole or part) possibly invoiced.
Orders made on the Website are subject to compliance with the procedure put in place by Craie concretized by a succession of different stages that the Customer must follow to validate his order. Any order validated by the Customer constitutes a sales contract and acceptance of all the stipulations herein.
A confirmation email summarizing the order (products, price, availability of products, quantity ...) will be sent to the Customer by Craie. For this purpose, the Customer formally accepts the use of email for the confirmation by Geometry Company of the content of his order. In any case, the invoices are available in the "my account" section on the Website.
Prices and payment methods
The prices of the products are indicated in euros, all taxes included except participation in the shipping costs. The total price of the order (all taxes and shipping included) is shown in the basket. All prices shown are calculated value added tax (VAT) included. Customs clearance, payment of duties or other taxes upon delivery abroad are at your expense. Craie reserves the right to modify its prices at any time but the products will be invoiced on the basis of the rates applied at the time of the validation of the order, subject to availability. The goods are payable on the day of the actual order.
We inform you that in case of display of a wrong price (vil prix), whatever the reason (computer bug, manual error, technical error ...), even if the order has been validated by us, we will cancel it automatically and you will be informed as soon as possible. You can then place your order at the updated right price if you wish to purchase the product.
Payment of purchases is made via Paypal or via the secure platform of our partner BNP PARIBAS. The Customer expressly acknowledges that the communication of his credit card number to Craie is equivalent to the debit authorization of his account up to the amount of the products ordered.
The data recorded and kept by Craie constitute the proof of the order and all the past transactions. The data recorded by Paypal or BNP PARIBAS constitute proof of financial transactions.
Warranties and liability
Craie has, for all stages of access to the site, the process of ordering the shipment of the package or subsequent services, an obligation of means. The responsibility of Craie cannot be held responsible for all the inconveniences or damages inherent to the use of the Internet network, in particular a break of service, an external intrusion or the presence of computer viruses, or any fact qualified of force majeure, in accordance with law and jurisprudence.
In case of occurrence of an event of force majeure, the party concerned must inform the other within fifteen (15) days from the occurrence of this event, by registered letter with acknowledgment of receipt. Expressly, are regarded as case of force majeure or fortuitous case, besides those usually retained by the jurisprudence of the French courts and tribunals, total or partial strikes, lockout, riot, boycotts or other industrial actions or disputes business, civil unrest, insurrection, war, bad weather, epidemic, blockage of means of transport or supply for any reason, earthquake, fire, storm, flood, water damage, governmental or legal restrictions, legal changes or regulatory forms of commercialization, computer failure, blockage of telecommunications, including wired or wireless telecommunications networks, and any other case beyond the control of the parties preventing the normal execution of the contractual relationship. All obligations of the parties will be suspended for the duration of the event of force majeure, without compensation. If the event of force majeure continues for more than three (3) months, the contract concerned may be terminated automatically without compensation for either party.
In accordance with the ordinance 2005-136 of February 17, 2005 of the Code of the consumption / Civil code, here reproduced all the applicable texts:
Art. L. 211-4. of the Consumer Code: The seller is required to deliver goods in accordance with the contract and is liable for any lack of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, the assembly instructions or the installation when it was charged to it by the contract or was carried out under its responsibility.
Art. L. 211-5. of the Consumer Code: To be in conformity with the contract, the property must: 1 ° be fit for the customary use expected of a similar good and, where applicable: a) correspond to the description given by the seller and possess the qualities that he has presented to the Client in the form of a sample or model; (b) present the qualities that a Customer may reasonably expect given the public statements made by the seller, the producer or his representative, including advertising or labeling. 2 ° Or have the characteristics defined by mutual agreement by the parties or be fit for any special purpose sought by the Customer, made known to the seller and that the latter has accepted.
Art. L. 211-12. of the Consumer Code: The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.
Art. 1641 of the Civil Code: The seller is bound by the guarantee for reasons of hidden defects of the thing sold which render it unfit for the use for which it is intended, or which diminish so much this use, that the Customer would not have acquired it or would have given a lower price if he had known them.
Art. 1648 paragraph 1 of the Civil Code: The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.
Right of opposition and removal
We are committed to offering you the right to oppose and to remove your personal information. The right of opposition is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection.
The right of removal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list. To exercise these rights, you can contact us by email firstname.lastname@example.org or paper at SARL Geometry 4, rue des Tilleuls, Toulouse 31320 France.
Permission to access
We are committed to recognizing a right of access and rectification to data subjects wishing to consult, modify or delete information concerning them. The exercise of this right will be done by mail to SARL Geometry 4, rue des Tilleuls, Toulouse 31320 France.
The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information. To ensure the security of your personal information, we use Secure Sockets Layer (SSL), computer backup, encrypted login / password.
We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a risk involved when using the Internet to transmit personal information.
We undertake to respect the French regulations.
By using this site, you accept the conditions of use described above. Any dispute concerning the interpretation or the execution of a contractual engagement envisaged on the present site will be of the exclusive competence of the French courts applying the French law.
In the present case, the competent court is the Tribunal de commerce of Toulouse.
Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.